Today's episode features Jovan Hackley, Director of Marketing and PR for Student Loan Genius, an employee benefits company that believes in benefits as a way to build a relationship with employees--related to culture, that can give organizations the edge, particularly in recruiting the younger generation in the workforce.
In this episode of the Culture Chat podcast, we're excited to dig into the topic of culture as it relates to the customer experience. Tony Hsieh, CEO of Zappos, once famously said that "brand is a lagging indicator of culture" - in this conversation we talk to Aimee Lucas, customer experience transformist at the Temkin Group, about her thoughts on how exactly culture impacts how customers relate to the companies they interact with.
In this episode, we talk to Amy Sample Ward, CEO of The Nonprofit Technology Network, a nonprofit that serves nonprofits. NTEN grew out of the community that birthed it and community feeds and is integral to the maintenance, protection and evolution of their culture.
Join WorkXO in episode 8 of the Culture Chat, where we talk to Kirsten Davidson, Head of Employer Brand at Glassdoor, about the impact of transparency on the business world of today.
Excerpt 3 of 3 from a webinar series hosted by QuestionPro. "This webinar features two leading thinkers in the HR space who will challenge and encourage you with a frank conversation about the state of the HR crucial function and what needs to change." See full recording with slides here - https://youtu.be/sdwRCU5o814
Excerpt 2 of 3 from a webinar series hosted by QuestionPro. "For years, both managers and employees have dreaded the annual performance review, and some large companies have recently ditched them in a high-profile way. But when all is said and done, we still want a system for making sure that top performers get rewarded, that people are growing and developing, and performance is getting better over time. " See full recording with slides here - https://youtu.be/OJONRhrgalE
Excerpt 1 of 3 from a webinar series hosted by QuestionPro. "Learn to create authentic branding and engage top talent. Join WorkXO founders and employee engagement experts Jamie Notter and Charlie Judy as they explore why brand authenticity matters, how to use data to create an authentic employer brand, the importance of building a strong work culture, and how to start designing the culture you want." See full recording with slides here - https://www.youtube.com/watch?v=tKFk7hQIUyw
In this episode of the Culture Chat, Charlie and Jamie chat with Jeff Morgan, CEO of the Club Managers Association of America, and go deep on how he managed the culture change that comes with coming into an organization as a new CEO charged with turning things around. Listen to this great conversation!
In this episode, we welcomed Caroline Miller, author of many books including the forthcoming Getting Grit: The Evidence-Based Approach to Cultivating Passion, Perseverance and Purpose. Her ground-breaking work in the areas of goal setting/accomplishment, grit, happiness and success provides a fascinating topic for discussion around how Grit connects with workplace culture.
In this episode, we talk to David Neff, VP of Consulting for Clearhead, working for Fortune 500 brands and large nonprofits on digital transformation. He is also the founder of Lights. Camera. Help., a nonprofit that helps other causes tell their mission through video, and co-author of the book IGNITE : Setting your Organization’s Culture on Fire with Innovation. Our big question was "what does it mean for culture to be a living and breathing thing?"